The Rex Lounge is a haven away from the noise and bustle of the terminal. Members can relax and unwind, or catch up on some work before their flight. There is free Wi-Fi and workstations equipped with PCs. A private meeting room can also be arranged at Rex Lounges for members at Melbourne (fee applies). Snacks, tea, coffee and soft drinks are available for members to enjoy throughout the day, together with beer and wine after 3pm. You can choose from a range of newspapers and magazines, or enjoy your favourite programme on our plasma TV in Rex Lounge.
Where is Rex Lounge located? The Rex Lounge is conveniently located at Gate G2 in Sydney Domestic Terminal 2, Gate 30 in Melbourne Terminal 4 and Gate 10 in Adelaide Terminal.
How much does membership cost and what do members receive? Rex Lounge annual membership costs $329 (inclusive of GST). Membership provides access to the Rex Lounges in Sydney, Adelaide and Melbourne on the day of members’ departure or arrival on Rex flights. One complimentary guest is also permitted per visit. An online application form can be completed here
How do I enter the Lounge? Membership: All members are given a four-digit Lounge Access Code and have their fingerprints enrolled in the fingerprint scanner. To gain access to the Lounge, you must key in your Lounge Access Code, place your enrolled finger on the scanner and the doors will open if verification is successful. Casual lounge access: Casual Lounge access may be purchased by customers holding Saver fare class for a fee of $33 (incl. GST). Customers travelling on a Flex fare or Rex Flyer Anytime Reward fares are entitled to a 50% discount off the casual access fee. Customers with Community Fare, Resident Fare or Promo Fare classes are unable to purchase Casual Lounge access. Casual Lounge access can only be purchased on weekdays between 9am and 2pm and during lounge opening hours on weekends. Casual Lounge Access can be purchased from check-in, the Lounge Attendant or at the gate. Entry is subject to space availability. Casual Lounge Access is for a 2 hour period. More information on Rex Fares and lounge access entitlement is available here. Business class fares: Our business class fares include complimentary 2 hours Rex Lounge Access. Please show your valid boarding pass to the lounge attendant to gain entry. (Note: Successful Bid Up upgraded bookings and Business Class Rex Flyer Reward bookings exclude lounge access. Casual access may be purchased separately for eligible fare classes.) Priority Pass: Priority Pass members are accepted. Terms and Conditions apply.
How does a customer apply for Rex Lounge membership? You can apply online here or alternatively brochures are available from Rex check-in counters.
Can members take guests into Rex Lounge? Rex Lounge members can invite one complimentary guest into the Lounge, and for only $22 (incl. GST) a second guest can also experience the Rex hospitality. Rex Lounge members can invite a maximum of two (2) guests to join them in Rex Lounge. Guest passes cost $22 (incl. GST) per person valid for one visit and are available at the Rex check-in counter or departure gates. A Rex Lounge member must accompany guests and both must be travelling on Rex. Entry is subject to space availability.
What are the terms and conditions? Full terms and conditions can be found here.
1. Introduction(a) These Terms and Conditions as amended from time to time and any rules published by Rex from time to time ("Lounge Rules") apply to all aspects of the Rex Lounge. In the event of any conflict between these Terms and Conditions and the Lounge Rules, these Terms and Conditions shall prevail. (b) Your membership and Casual Access to the Rex Lounge will be governed by these Terms and Conditions and the Lounge Rules, and it is your responsibility to read and understand them. (c) All Members of the Rex Lounge and passengers who have purchased Casual Access Passes are responsible for remaining aware of the current Terms and Conditions and the Lounge Rules. (d) Rex has used all reasonable efforts to ensure the information provided to Members and Casual Access Pass holders in relation to the Rex Lounge is accurate and correct. However, to the extent permitted by law, Rex accepts no responsibility for any inaccuracy or misdescription.
DefinitionsIn these Terms and Conditions, unless the context otherwise requires:Application Form means the application form to become a Member of the Rex Lounge; Business Centre means an area or section located within the Rex Lounge dedicated to business purposes; Guest Passes means those passes purchased or issued to each Member for the admission of guests to lounges; Casual Access means the paid use of the lounge by a non Rex Lounge Member on a one time basis; Lounge Facilities and Services means any of the facilities, services and arrangements offered or available to the Member from time to time as a result of membership to the Rex Lounge;Lounge Attendant means the Rex employee present at and working in the Rex Lounge;
Lounge Access Code means the four-digit access code assigned to the Member by Rex for use with the fingerprint scanners at the Rex Lounge entrance;
Member means the person whose name is in the Rex Lounge membership records and who is a member of the Rex Lounge;Partner Service Provider means those suppliers with which Rex has an agreement for the supply of goods or services to members;Password means the alpha numeric characters which are chosen by the Member at the time of joining;Rex means Regional Express Holdings Limited ABN 18 099 547 270;Renewal Notice has the meaning ascribed to that term in clause 4.2;Rex Lounge Annual Membership Fee means the annual fee payable by the Member to Rex as set out in the Application Form or Renewal Notice.